Ajax Location

As a barbershop’s staffed barber that is supposed to be cutting hair, LJ should be accommodating any and all clients that are booking through the barbershop’s online booking system. A client that books online and is willing to pay for... read more a service should be getting that service, instead of being cancelled due to the barber’s personal preference of clientele bookings which is not another client’s problem. (What is the point of the online booking system then? Why don’t you go private then?) Furthermore, LJ was very misleading the first 2 times that I came to get my haircut by setting false expectations with me that he will be setting me up with “series” appointments to get weekly haircuts, after 2 visits, which was a complete lie. (Why did you tell me you will set me up with series then? You could have just told me to continue booking online.) The last and third time that I came to get a cut from LJ, his attitude completely changed as he gave me the cold shoulder from the beginning of the cut. I don’t know whether this had to do with the argument that happened while I was there between 2 of his barber colleagues regarding regular client bookings which is also what he referred back to by saying “just like him, I also have to accommodate my regulars, and you are not a priority client” when I was trying to book another appointment for the following week. This actually caught me by total surprise because I told him my issue that I just moved to town and needed a consistent barber and he told me that it’s “no problem” the first 2 times. I came to Shear Brilliance as I was referred to go there by family that know the owners, however, after the experience that LJ put me through, I will not be going to Shear Brilliance anymore- I will also post this negative experience on Google in hopes that nobody goes through this with any barber. Now Shear Brilliance has lost a regular, weekly client due to LJ being misleading, disrespectful and unreliable as a barber due to making false statements. (About adding a client to series) Stylist: LJ

Had an excellent experience at this barber shop! The taper fade Abdal gave me was spot-on and exactly what I wanted. Very skilled and friendly making my visit very enjoyable. Highly recommend for anyone looking for an amazing haircut.

Amazing shop with great service, felt welcome as soon as i walked in. Abdal did an excellent job, my cut turned out exactly how I wanted. 100% would visit again and recommend!

Gave Shear Brilliance a try and got cut by Abdal. His attention to detail is great and he makes sure to do everything to your liking. Will definitely be coming back. Highly suggest Abdal.

Abdal gave me a clean taper, 10/10 barber.

George is absolutely your guy. Every three weeks, I leave his chair with the cleanest fade and a serious wave of confidence. He has a real talent for understanding exactly what I want and making it happen. Whether I’m asking... read more about styling tips or just chatting, he’s got the answers. If you’re looking for someone who can deliver consistent cuts and a relaxed experience, George is your go-to!