Ajax Location

As a barbershop’s staffed barber that is supposed to be cutting hair, LJ should be accommodating any and all clients that are booking through the barbershop’s online booking system. A client that books online and is willing to pay for... read more a service should be getting that service, instead of being cancelled due to the barber’s personal preference of clientele bookings which is not another client’s problem. (What is the point of the online booking system then? Why don’t you go private then?) Furthermore, LJ was very misleading the first 2 times that I came to get my haircut by setting false expectations with me that he will be setting me up with “series” appointments to get weekly haircuts, after 2 visits, which was a complete lie. (Why did you tell me you will set me up with series then? You could have just told me to continue booking online.) The last and third time that I came to get a cut from LJ, his attitude completely changed as he gave me the cold shoulder from the beginning of the cut. I don’t know whether this had to do with the argument that happened while I was there between 2 of his barber colleagues regarding regular client bookings which is also what he referred back to by saying “just like him, I also have to accommodate my regulars, and you are not a priority client” when I was trying to book another appointment for the following week. This actually caught me by total surprise because I told him my issue that I just moved to town and needed a consistent barber and he told me that it’s “no problem” the first 2 times. I came to Shear Brilliance as I was referred to go there by family that know the owners, however, after the experience that LJ put me through, I will not be going to Shear Brilliance anymore- I will also post this negative experience on Google in hopes that nobody goes through this with any barber. Now Shear Brilliance has lost a regular, weekly client due to LJ being misleading, disrespectful and unreliable as a barber due to making false statements. (About adding a client to series) Stylist: LJ

If your coming here for a perfected fresh cut, book an appointment with Abdal! he’ll get you right. Other than that, Sheer Brilliance is an excellent barber shop, definitely worth the trip and money every single time.

My son got a haircut here and absolutely loved it! Their service was amazing! Very professional and helpful staff!

Me and my brother having been going to Abdal for the past 2 years now, he is very consistent and does a great job everytime.

the atmosphere is warm and welcoming. The staff are super friendly and professional, and the shop has a great vibe—clean, modern, and stylish. always go to my guy Gordon for my cuts, his experience shows in the cuts that he... read more gives. always leave very satisfied with my clean fade and haircut.

George is a great barber, very attentive and doesn’t let you leave the chair without looking pristine! I get a taper and beard fade and he always gets me right. He’s a real one and we always have great chats... read more too.